Shipping Policy
We offer reliable shipping options to ensure your order arrives safely and on time. This policy outlines our shipping methods, timelines, and fees.
1. Shipping Destinations
We ship to most locations. For international shipping, additional fees and customs duties may apply, which are the responsibility of the customer. We are not responsible for delays or issues caused by customs clearance.
2. Shipping Methods & Timelines
- Standard Shipping: Delivery typically takes 3–7 business days. Shipping fees are calculated based on the weight of your order and your location.
- Express Shipping: For faster delivery, we offer express shipping options (1–3 business days). Express shipping fees are higher and will be displayed at checkout.
Processing time: Orders are processed within 1–2 business days (excluding weekends and holidays). Shipping timelines begin after your order is processed.
3. Shipping Fees
Shipping fees are calculated at checkout based on your order total, weight, and shipping destination. We may offer free shipping promotions from time to time, which will be clearly displayed on our website.
4. Order Tracking
Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
5. Delays & Issues
We are not responsible for shipping delays caused by weather, carrier issues, customs, or other unforeseen circumstances. If your order is lost or damaged during shipping, please contact us within 7 days of the expected delivery date to file a claim.