FAQ

1. What sizes of dogs are your toys suitable for?
Our toys are designed for dogs of all sizes—small, medium, and large. Each product listing includes details on the recommended dog size, so you can choose the perfect fit for your furry friend.
2. Are the toys safe for my dog?
Yes. All our toys are made from non-toxic, pet-safe materials that meet strict safety standards. They are designed to be durable and resistant to chewing, but we always recommend supervising your dog during play to prevent accidental ingestion of small parts.
3. How long does shipping take?
Shipping times vary by location and shipping method. Please refer to our Shipping Policy for detailed information on delivery timelines and options.
4. Can I cancel my order?
Orders can be canceled within 24 hours of placement, provided they have not yet been processed or shipped. If your order has already been shipped, you will need to follow our return policy once you receive the item.
5. Do the toys float?
Many of our toys, including our floating fetch balls, are designed to float in water, making them perfect for outdoor play at the pool, lake, or beach. Check the product description for details on floating capabilities.
6. How do I clean the toys?
Most of our toys can be cleaned with warm water and mild soap, or wiped down with a damp cloth. Avoid using harsh chemicals, as they may damage the toy or be harmful to your pet.